Isolated incident or cultural symptom?
For organisations, it’s essential to ask whether inappropriate behaviour is a one-off event or part of a structural problem. The answer determines the required strategy for change. Behaviour becomes part of organisational culture when it is repeated, collectively enacted, and legitimised by shared beliefs — often reinforced by individuals or groups with formal or informal influence.
Transgressive behaviour may be confined to a specific department or team, but it can also be deeply embedded across the entire organisation. Often, it only comes to management’s attention when the issue is already severe and deeply rooted. At that stage, a few policy measures won’t be enough.
What makes this issue even more complex is that much of the behaviour goes unnoticed. Sexual misconduct, for instance, is rarely visible and can continue for years without intervention. This silence is often rooted in fear, shame, or powerlessness among employees, allowing the behaviour to persist unchecked.
Power and boundaries
Transgressive behaviour seldom arises by chance. It is often closely linked to power dynamics within the organisation. Perpetrators, victims, and bystanders all play a role, but it is particularly the imbalance of power that allows this behaviour to endure.
Culture isn’t what’s written down in policies — it’s what behaviour is actually tolerated. It’s important to note that not all transgressive behaviour experienced by employees is legally punishable. Only a small portion of cases fall under criminal law; most fall into a grey area. This concerns behaviour that violates social norms and values but is difficult to address legally. These norms can shift over time and vary between individuals or groups. This raises a key question: who defines the boundaries?
Silence and the role of bystanders
Victims of transgressive behaviour often remain silent. The reason is simple: fear of the consequences. When managers are involved or turn a blind eye, victims may fear retaliation or worsening treatment.
Bystanders — those who see or know what’s happening — rarely speak up either. This may be due to confusion about roles and responsibilities. Everyone waits for someone else to act, and nothing happens (see the Movisie report on tackling the Bystander Effect). Others may remain silent out of fear of becoming the next target themselves. This illustrates how deeply rooted the problem can be and how hard it is to change a culture. When leadership remains silent or looks the other way, that silence becomes the norm.
The numbers are stark
Transgressive behaviour is alarmingly widespread in the Netherlands. The 2024 Nationale Enquête Arbeidsomstandigheden (National Working Conditions Survey) reported that over 2.8 million people are affected by transgressive behaviour and discrimination. The result is significant personal suffering and serious damage to organisations through absenteeism, stress, and high staff turnover. This only strengthens the case for building a healthy, safe workplace culture.